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To help you with the task of creating a full-blown customer service department, we’ve prepared a guide on the most important aspects of customer support.
This ebook, will teach you how to approach phone, live chat, help desk and social customer service.
Customer service can be a really intimidating topic if you are just starting.
To set up a customer service department you need to be an expert on inter-personal relations, you have to know the most popular customer service channels and how to manage them.
As Live Chat’s CMO, Szymon focuses on expanding product visibility and reach through SEO, integrations, partner programs and more.