This process allows the device to be manually pointed to a Polycom hosted web server distribution point on the Internet to download and install new firmware packages from.
SIP version 3.2.3Boot Rom 4.2.2The phone boots up, connects, seems to get all the right information, downloads the config file.
CDP enabled.0117042747|cdp |3|00|Native VLAN Id is 400117042747|cdp |3|00|No Auxiliary VLAN found0117042747|cdp |3|00|CDP power usage is 4500 milli Watts.0117042820|app1 |3|00|DNS resolver server is '.23'0117042820|app1 |3|00|DNS resolver search domain is 'csc.local'0117042820|app1 |3|00|Bootline: esw(3,0)boot Host:flash e=.100:ffffff h=.10 g=.1 u=**** pw=**** f=0x40 tn=Circa IP0117042820|app1 |3|00|DHCP returned result 0x2EF from server .10.0117042820|app1 |3|00| Phone IP address is .100.0117042820|app1 |3|00| Subnet mask is 255.255.255.0.0117042820|app1 |3|00| Gateway address is .1.0117042820|app1 |3|00| Boot server address is .10.0117042820|app1 |3|00| Time server is 1.18.0117042820|app1 |3|00| GMT offset is -18000 seconds.0117042820|app1 |3|00| DNS server is .23.0117042820|app1 |3|00| DNS domain is csc.local.0117042826|app1 |3|00|Time has been set from 1.18 (1.18).0117042826|cfg |3|00|Beginning to provision phone0117042826|copy |3|00|'ftp://cscphone:****@.10/2345-11402-001.bootrom.ld' from '.10'0117042826|cfg |3|00|Image 2345-11402-001.has not changed0117042826|copy |3|00|buffered_write: transfer terminated0117042826|copy |3|00|Download of '2345-11402-001.bootrom.ld' succeeded on attempt 1 (addr 1 of 1)0117042826|cfg |3|00|Downloaded boot ROM is identical to current version 4.2.20117042826|copy |3|00|'ftp://cscphone:****@.10/0004f214f016.cfg' from '.10'0117042832|copy |3|00|Download of '0004f214f016.cfg' succeeded on attempt 1 (addr 1 of 1)0117042832|copy |3|00|'ftp://cscphone:****@.10/2345-11402-001ld' from '.10'0117042832|cfg |3|00|Image 2345-11402-001ld has not changed0117042832|copy |3|00|buffered_write: transfer terminated0117042832|copy |3|00|Download of '2345-11402-001ld' succeeded on attempt 1 (addr 1 of 1)0117042832|cfg |3|00|Downloaded application image is identical to current version0117042832|cfg |3|00|Phone successfully provisioned0117042832|app1 |3|00|Application, load: Type=SIP, Version=18.104.22.1684 22-Mar-10 0117042836|app1 |4|00|Loaded application successfully, errors 0x0.0117042836|app1 |6|00|Uploading boot log, time is MON JAN 17 2011 reg.1.display Name="Julie" reg.1.address="800" reg.1.label="800" reg.1.type="private" reg.1.third Party Name="" reg.1user Id="800" reg.1password="800" reg.1.server.1.address=".10" reg.1.server.1.port="" reg.1.server.1.transport="UDPOnly" reg.1.server.1.expires="" reg.1.server.1.register="" reg.1.server.1.retry Timeout="" reg.1.server.1.Seize="" reg.1.acd-login-logout="0" reg.1.acd-agent-available="0" reg.1Type="2" reg.1Keys="" reg.1.calls Per Line Key="" / vo Ip Prot.server.1.address=".10" vo Ip Prot.server.1.port="5060" vo Ip Prot.server.1.transport="UDPOnly" vo Ip Prot.server.1.expires="3600" vo Ip Prot.server.1.register="1" vo Ip Prot.server.1.retry Time Out="0" vo Ip Prot.server.1.retry Max Count="0" vo Ip Prot.server.1.Seize="0" The and phone1are stock from Polycom site, no changes made. Things I have tried: Setting all network settings to Static IP. Just renamed 000000to with no other changes, still does the same thing. I hope I have just missed something simple, but I am at a loss as to what the problem is. Matt After a night of rest and more searching I have found my problem.
Either way once the directory is setup then any device can be manually pointed to the directory and the phone will utilize HTTP to download and apply the firmware.
Also this process can be used to downgrade software if needed as multiple versions can be stored in the same location and a menu will be presented to allow the desired version to be installed.
Gets to Running and reboots Erased flashed numerous times. These phones are connecting to a Cisco 3550Po E switch.
It appears when the phones start up the they do a reset on the ethernet port. I had to add the following to my switch config:int range fa0/2 - 24power inline delay shutdown 20 initial 300Hope this might help someone else out there.
The new Polycom Sound Station IP 4000 supports SIP and uses the same SIP software as the Sound Point IP 30x/50x/60x phones.
See is a touchscreen videophone that supports SIP and H.323 video.
The previous article mentioned above contains links with more details on enterprise deployment and management practices.
But when trying to update the firmware for a few phones there is a new process which was introduced with the 4.0 release of UCS.
This only applies to devices which are already running at least version 4.0.0 of the UCS firmware.